Step by Step Guide – Sole Trader Gigabit Voucher Support

Step by Step Guide – Sole Trader Gigabit Voucher Support

When you’re applying for your Gigabit Voucher to secure funding for your free full fibre network as a registered  Sole Trader or Self Employed person, you will be required to provide documentation and complete a few simple steps to successfully apply for your voucher.

Step 1:  Have your UTR number ready to add to your  Gigabit Voucher application

Your UTR (Unique Tax Reference) will have been issued to you by HMRC when you register as either a Sole Trader or Self-Employed.

Where will I find my UTR number? You will find your UTR number on any correspondence from your accountant or HMRC. A scan or a clear photo of a letter from the HMRC or your accountant will suffice as evidence, to prove that you are a trading entity. To save yourself time and effort, please have this image ready and saved to the device (phone or computer) that you will use when signing up to your voucher.

If you file your own tax return online, you will find your UTR displayed on your HMRC web page. A screenshot of this page will suffice as evidence that you are a trading entity. Again, to save yourself time and effort, please have this image ready and saved to the device (phone or computer) that you will use when signing up to your voucher.

HMRC - UTR Example

If you have any issues finding your UTR, you can contact HMRC on: 0300 200 3310 or visit the HMRC website to seek further advice – https://www.gov.uk/find-lost-utr-number

Step 2: Find the DCMS email in your inbox

Search your inbox from DCMS to start your application (the e-mail may have been rerouted to your spam or junk, depending on your mail settings) with the subject line “Gigabit Broadband Voucher Scheme – action required

Open the e-mail and follow the link that begins like this: https://gigabitvoucher.culture.gov.uk/order-validation/ and select the Sole Trader option.

If you have the image ready displaying your UTR, this process only takes around 30 seconds!

Step 3: Sign-up is now complete now wait to Sign-off your Gigabit Voucher

After completing the Sign-up process, you will receive a final e-mail from DCMS to Sign-off. Again, the subject line will read “Gigabit Broadband Voucher Scheme – action required”. Please click the link provided in the email – this time you will be asked to confirm that the network has been installed and that you are connected by ticking 2 boxes and clicking “submit”. This takes 10 seconds!

Once you have signed off your voucher, your details are not stored, your details are never shared, signing up does not effect your status.

Signed vouchers pay for the equipment we have installed in your premises and gives you a connection to our network. If you still have further difficulties, please do not hesitate in getting in touch with the team, we’ll be more than happy to assist you. contact us on 0333 305 7560 or email the team at hello@factco.co.uk

Local councils we work with

We work closely with local councils across the UK. Their digital inclusion teams assist communities that are struggling with their current connectivity.

Opening times 

Monday – Thursday 9am – 5:30pm 

Friday 9am – 5pm

Contact

Unit 303, Century Building,
Tower Street,
Liverpool,
L3 4BJ

Hello@factco.co.uk 

0333 305 7560

This field is for validation purposes and should be left unchanged.

The Fibre & Communication Company 

FACTCO LTD Company is registered in England, Registration Number: 12235635

Registered address: Unit 303, Century Building, Tower Street, Liverpool,  L34BJ
©FACTCO 2021. All Rights Reserved