Gigabit broadband for Startforth is LIVE! With Boldron being connected soon!

Gigabit broadband in Startforth and Boldron! Using the Government’s Gigabit Broadband Voucher scheme, FACTCO are able to help communities like yours. Get a full fibre internet connection you can rely on, built and installed for free. Are you a resident or a business in these areas? Register your interest now!

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Project Update- Startforth

The Network is now LIVE!

We have started connecting residents of Startforth.

We are building the network in stages so some residents will be connected before others.

With limited vouchers remaining, we urge those of you who are looking for a free connection to get in touch today and fill out the form above!


Updated on: 13th July 2022

Project Update - Boldron

Your new cabinet has now been installed!

The next stage will include connecting the cabinet to the internet and installing our equipment in the cabinet.

Updated on: 13th July 2022

Our FACTCO Price Promise

Under new Ofcom regulations broadband providers must now give adequate notice and must not be shorter than one month of any modifications to contract changes. They also are giving guidance in regards as price increases that are to meet “Material Detriment” requirements and giving rise to the rights of customers who wish to terminate their contact without penalty if they change the requirements of the contracts they originally signed with the providers. 


We can offer our FACTCO price promise where we can guarantee that we will not increase our prices for the full length of your contract with us. 


How much will gigabit broadband in Startforth or Boldron cost you?

We provide affordable 12-month contracts, providing you and your community with a massive increase in bandwidth and broadband quality, the funding covers the costs of everything else.

Up to 100 Mbps

£24.99 p/m inc. VAT

Up to 300 Mbps

£33.99 p/m Inc. VAT

Up to 1000 Mbps

£44.99 p/m inc. VAT

FACTCO price promise

We guarantee no increase in monthly costs during your contract.

Connecting the Community - full fibre broadband in Startforth and Boldron

Using the Gigabit Broadband Voucher Scheme (GBVS) , FACTCO will be funding a new full-fibre network for the community across Startforth & Boldron.

GBVS was created for rural and remote communities throughout the UK who are struggling with their internet connection.

The Department for Digital, Culture, Media & Sport has dedicated funding for these communities. Creating Community Fibre Projects throughout the UK, which are lead by registered suppliers like FACTCO.

Meet Janine Docherty - Community Fibre Lead for County Durham

Janine has joined the FACTCO team to help the rural communities across Durham. Janine will be your point of contact throughout the progress of your Community Fibre Project. You can contact Janine with any queries that you have via email or by calling 07719 103919.

How the voucher scheme works with FACTCO?

Watch this short video to find out how you can apply for funding.

Work together

Allow your building or business community to collectively benefit from a free network installation. Securing the connectivity for the future!

Improve the area

A full-fibre connection gives the opportunity for your community to flourish, allowing businesses to grow, without having to relocate.

Why choose FACTCO Full-Fibre Broadband?

Great connectivity can really help a community. Internet access can completely change an area for the better, offering you more opportunities and flexibility as to how you want to live.

Improve public services

Manage your prescriptions online, work in your local library. Enhance your local schools. Connectivity can improve your way of life.

Easier access to education

Learn online, help with school work and access free resources easier with a reliable connection.

Boost the local economy

Great connectivity will attract new community members and businesses. Future proofing the area for everyone.

Smarter living

Upgrading your connection allows you to stream, play and work all at the same time. Share your network across as many devices as you need.

Does my home have Full-Fibre Broadband?

So incredibly happy with our new broadband connection! We run a community building in Cambois with a baby group, arts workshops and boxing classes. FACTCO gave us a free connection which has massively helped all of our activities go up a level. From day one communication has been excellent, Ian was always available, evenings or weekends during the voucher process. The installation was smooth with super friendly technicians. And the speed – well it’s faster than Mo Farrah on The Nemesis. We never thought we’d get decent broadband in this little community and FACTCO has gone above and beyond to deliver for us! Thank you!

– Esther Huss –

We’re so chuffed with the speeds we’re getting on FACTCO, buffering is a thing of the past! thanks so much!

– Alex Oates –

I was very sceptical of this at the beginning as nothing seemed to be progressing very quickly, after seeing what’s gone into building a whole new infrastructure patience has paid off (after whinging).
So pleased with the set up doesn’t take up any space etc.
Lee who installed it Fantastic explained everything in detail nothing hurried went through the app etc. We give it a workout from going live Streaming 4k in one room PS5 in the other and 2 streaming on phones, not a bit of buffering Excellent. So pleased with this goodbye BT forever.

– Andy –

Fantastic company factco. Had super fast broadband installed in Cambois. Lee the engineer was so helpful. He came back late on a Friday to make sure the app was installed and our own extender to boost the connection in a garden room. After sales support contact is easy and very helpful. The speed is amazing. enabling several of us to connect and work from home. No loss of connection on video calls. I would recommend this to anyone.

– Marion Mann –

Had a connection issue with our superfast boradband and got a call back from Technical Support within minutes, problem sorted and I may add it was down to me not having the router plugged in correctly!!
Keep up the good work and thanks for the very efficient service! 🙂

– James Grainger –

FACTCO , they have been very helpful. Best customer service and friendly. I would highly recommend switching to them for all your broadband needs !!!!

– Matthew Kaplan –

“The benefits of having a fibre internet connection is immeasurable – we now offer not only great co-working spaces and a talented community to be a part of but office spaces and studios that provide a powerful internet connection”

– Liam Kelly – Full Fibre Network Installation –

“Great professional and knowledgeable service. We have worked with FACTCO to update our broadband capabilities into our business centre. They have delivered more than we expected, their technical support have been great to deal with and the connections have been fast and secure. Can’t ask for more really.”

– Emma – Full Fibre Network Install –

“We use FACTCO’s basic business broadband package. As we’re a small creative business it’s more than we’ll ever need. It’s great to know that we have a great level of support of their team – you’d never get that type of customer service when using the bigger brands. For a creative business like ours, technology isn’t really our forte, they keep things simple and always get issues fixed.”

– Mark Jones – Business Broadband Customer –

FACTCO All Inclusive Phone Packages


Per Month

Connect your phone to
Ultrafast Broadband

  • Unlimited calls to UK landlines and mobiles on 01,02,03 & 07 Numbers
  • No line rental
  • Handsets for £99
  • Additional handset available for just £75
  • Retain your current landline number*
**for a one-off cost of £12

Frequently Asked Questions.

The bigger broadband providers concentrate on more urban areas and much larger projects than the projects that FACTCO works to connect.

Zero. The cost of the installation is covered by the Rural Gigabit Voucher Scheme, provided you claim your voucher today.