How to Apply for Your Gigabit Voucher

Once you’ve registered your interest in the Gigabit Broadband Voucher Scheme, you’ll need to apply for your gigabit voucher.

Signing off for your gigabit voucher is a simple – but essential – process. It requires you to complete a short online application form on the Gigabit Broadband Voucher Scheme website.

The process validates your voucher with The Department of Digital, Culture, Media & Sport (DCMS). This allows us to fund the installation of your full fibre network.

It’s important to note that funding for your full fibre network installation will not be released to us until you apply for the voucher.

With this in mind, failing to sign off for your gigabit voucher could lead to you being disconnected.  

We’ve put together the following guide, highlighting what the process is and how to sign off for your own gigabit voucher.

The Gigabit Broadband Voucher Scheme Process

Let’s start from the beginning. You should now have a received an email from the DCMS.  It will be addressed from the with the subject line: Gigabit Broadband Voucher Scheme – action required. This will have been sent to the email address that you provided us with when you registered your interest in the government broadband scheme. The email itself will include a link. This will direct you to the first part of the application process. The whole process will only take 30 seconds of your time. 

Depending on your settings, these emails can end up in your spam, junk or trash folder. To avoid this you can add to your address book.

Gigabit Broadband Voucher Scheme email example.

If you need help with your application, why not try to follow our simple step by step guide to help you through your application.

Sending off for Your Gigabit Broadband Voucher 

On the Gigabit Broadband Voucher Scheme website, there are three options for you to choose from. Business, Sole Trader or Resident.  Choose the one that matches your criteria and then follow the simple steps below. Gigabit Broadband Voucher Scheme website options.

Option One – Business:

When you select business, you will see that your details have already been added. Please check they are correct, if not then please let us know. Government broadband scheme site, auto-filled data example.Next, fill in the short 6-step form to confirm that your business fits the criteria for the government broadband scheme. Don’t worry  we’ve already checked that your business qualifies! An example of the Business application for a gigabit voucher.

Option Two – Sole Trader:

If you’re a Sole Trader you will need to provide proof of your business address. This can be any official dated documentation to prove that you are based in the building that is receiving the full fibre installation.  This could be a letter from HMRC, a bank statement, bill etc. If you’re unsure, please contact us and we will be able to advise you. An example of a Sole Trader application for a Gigabit Voucher.Once you have it, attach your documentation and complete the short 4step form. An example of the Sole Trader evidence form.

Option Three – Resident:

Please only complete this form if you’re using this funding for your home. Home voucher values are different from business applications.An example of a Resident application for the Gigabit Broadband Voucher SchemeThen, simply accept the terms and conditions for the scheme, fill in your name, and click ‘Submit. An example of the Resident application form for the GBVS.Once you’ve submitted your gigabit voucher application using one of the three options provided, you will receive confirmation from DCMS to say that your voucher has been processed.

None of your information is shared or stored beyond FACTCO and DCMS and your business or status as a sole trader will not be affected by the Gigabit Broadband Voucher Scheme.

FACTCO take responsibility for all VAT (Value Added Tax) on our Community Fibre Projects.

We hope that this Step-by-Step Guide has helped you with the application process, but if you have any questions or think you need further assistance our team are always on hand to help. Contact us on 033 305 7560 or via email

Local councils we work with

We work closely with local councils across the UK. Their digital inclusion teams assist communities that are struggling with their current connectivity.

Opening times 

Monday – Thursday 9am – 5:30pm 

Friday 9am – 5pm


Unit 303, Century Building,
Tower Street,
L3 4BJ 

0333 305 7560

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