Coquet Grange – Live Q&A

Coquet Grange – Live Q&

On Wednesday 17th March between 6pm – 7pm for the Coquet Grange Live Q&A 

Community Fibre Lead, Ian Finlay from FACTCO and Community Engagement Officer, Sylvia Pringle from iNorthumberland answer your questions and talking about the roll-out of your new full fibre network. 

We dedicated an hour to discuss the project, the funding and how the installation will work once we begin to install the network into your homes and answering any questions that you have about the FACTCO service. We’re excited to get you connected…

Watch the Live Q&A below 

If you have any questions during the event, please leave a comment on the feed.  If you want to register your interest and join the Coquet Grange Community Fibre Project – You can do so here.

Here is what we plan on covering during the event…
  • What is the Gigabit Broadband Voucher Scheme? 
  • How does the Gigabit Broadband Voucher Scheme work? 
  • Why is FACTCO connecting the community? 
  • How do you sign up? 
  • Is the funding going to end at the end of March? 
  • Will you increase the price when my contract ends? 
  • What monthly packages are available? 
  • What happens if you don’t sign up? 
  • What happens if I sign up with no funding? 
  • What if you’re already in contract with another provider? 
  • How long does the installation take? 
  • Will FACTCO be my new broadband provider? 
  • What speeds will I get in my home or business? 
  • What routers will be provided and what do they look like? 
  • Can I leave FACTCO if I’m not happy? 

We look forward to speaking with you on  Wednesday 17th March between 6pm – 7pm . 

Local councils we work with

We work closely with local councils across the UK. Their digital inclusion teams assist communities that are struggling with their current connectivity.

Opening times 

Monday – Thursday 9am – 5:30pm 

Friday 9am – 5pm


Unit 303, Century Building,
Tower Street,
L3 4BJ 

0333 305 7560

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The Fibre & Communication Company 

FACTCO LTD Company is registered in England, Registration Number: 12235635

Registered address: Unit 303, Century Building, Tower Street, Liverpool,  L34BJ
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